💬 Feedback
Your Voice Helps Us Improve
At Petoty, we believe the best ideas come from our customers and partners. Your feedback helps us improve our products, services, and overall experience for you and your pets.
🐾 What Would You Like to Share?
Please choose the option that best describes your feedback:
⭐ Product Feedback
Share your experience with pet products purchased on Petoty.
🐶 Service Feedback
Tell us about grooming, training, vet consultations, or any doorstep service.
📍 Pawscription Feedback
Help us improve our smart pet tracking & health monitoring device.
🛡️ Pawsurance Feedback
Share your experience with our pet insurance plans and claims process.
🏪 Franchise Feedback
For Petoty franchise partners to share operational, support, or growth feedback.
🤝 Seller & Partner Feedback
For sellers and service partners to share platform and payout experiences.
📝 How Your Feedback Is Used
- Improve product and service quality
- Enhance app and website experience
- Train service partners and franchises
- Identify new features and innovations
- Resolve issues faster and more effectively
Every response is reviewed by our dedicated team.
🔒 Your Feedback Is Safe
- Feedback can be shared anonymously
- Your personal data is never misused
- We follow strict data privacy standards
📞 Need a Response?
If your feedback requires a follow-up, please provide:
- Your registered email or mobile number
- Order / Service / Device / Policy ID (if applicable)
Our team will reach out within 24–48 working hours.
❤️ Thank You for Helping Us Grow
Your insights help Petoty build a better, smarter, and more caring pet ecosystem.
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