💳 Payment Methods

Safe, Simple & Secure Payments with Petoty

At Petoty, we offer multiple secure payment options to make your shopping and service booking experience smooth and hassle-free.

✅ Accepted Payment Methods

📲 UPI

Pay easily using:

  • Google Pay
  • PhonePe
  • Paytm
  • BHIM UPI
  • Any UPI-enabled banking app

Fast, secure, and widely accepted across India.

💳 Credit & Debit Cards

We accept all major cards:

  • Visa
  • MasterCard
  • RuPay
  • Maestro

Both domestic and international cards are supported (as per bank approval).

🏦 Net Banking

Pay directly through your bank account using trusted Indian banks.

👛 Wallets

Use popular digital wallets for quick checkout:

  • Paytm
  • PhonePe Wallet
  • Amazon Pay (if enabled)

🔁 Subscription Payments

For Pawscription and Pawsurance:

  • Auto-debit enabled for uninterrupted service
  • Secure recurring billing
  • Easy subscription management from your account

🏢 Franchise & Partner Payments

  • Online bank transfer
  • Secure invoicing
  • Transparent payment cycles
    (Applicable for franchise onboarding and partner settlements)

🔐 Payment Security

  • 100% secure and encrypted transactions
  • PCI-DSS compliant payment gateways
  • Two-factor authentication (OTP / 3D Secure)
  • No card details stored without consent

Your financial safety is our priority.

❌ Payment Failures & Refunds

What if my payment fails?

  • No amount is deducted in most cases
  • If deducted, it is automatically refunded within 3–5 working days

How are refunds processed?

  • Refunds are credited to the original payment method
  • Refund timelines may vary based on banks or payment providers

🧾 Invoices & Billing

  • Download invoices from My Orders
  • GST invoices available for eligible orders
  • Billing details can be updated before checkout

❓ Need Help with Payments?

If you face any issues during payment:

  • Check your bank or UPI app status
  • Retry with a different payment method
  • Contact our support team

📧 help@petoty.com
💬 Live Chat & In-App Support

❤️ Transparent Payments You Can Trust

Petoty is committed to providing a smooth, transparent, and secure payment experience for pet parents, partners, and franchise owners.