⚖️ Legal

Transparency, Trust & Compliance

At Petoty, we are committed to operating with transparency, integrity, and compliance with applicable laws. This Legal page provides access to all policies governing the use of our website, mobile application, products, and services.

By accessing or using Petoty, you agree to be bound by the policies listed below.

📄 Our Legal Policies

📜 Terms of Use

Outlines the rules, responsibilities, and conditions for using Petoty’s platform, including products, services, Pawscription, Pawsurance, sellers, partners, and franchise operations.

👉 View Terms of Use

🔒 Privacy Policy

Explains how we collect, use, store, and protect your personal, pet, and business information across our platform.

👉 View Privacy Policy

💳 Payment & Billing Policy

Details accepted payment methods, subscription billing, refunds, failed transactions, and invoicing.

👉 View Payment Methods

↩️ Refund & Cancellation Policy

Covers eligibility, timelines, and procedures for cancellations, returns, and refunds for products and services.

👉 View Refund & Cancellation Policy

🍪 Cookie Policy

Describes how cookies and tracking technologies are used to improve user experience and platform performance.

👉 View Cookie Policy

🛡️ Insurance Disclaimer (Pawsurance)

Clarifies Petoty’s role as a facilitator and outlines the responsibilities of insurance providers and policyholders.

👉 View Insurance Disclaimer

📍 Device & Tracking Disclaimer (Pawscription)

Explains limitations related to GPS tracking, data accuracy, network dependency, and user responsibilities.

👉 View Device Disclaimer

🤝 Seller, Partner & Franchise Agreements

Legal terms applicable to:

  • Marketplace sellers
  • Service partners
  • Franchise owners

(Available upon onboarding or request)

⚠️ Legal Disclaimers

  • Petoty does not provide veterinary diagnosis unless explicitly stated.
  • All services are provided by independent professionals.
  • Information on the platform is for general guidance and informational purposes only.
  • Petoty is not liable for misuse of products or services beyond stated guidelines.

🌍 Governing Law

All legal matters related to Petoty are governed by the laws of India, and disputes are subject to the jurisdiction of courts located in Bengaluru/Karnataka.

📞 Contact – Legal & Compliance

For legal inquiries, notices, or compliance-related concerns:
📧 help@petoty.com

❤️ Our Commitment

Petoty is dedicated to:

  • Ethical business practices
  • User data protection
  • Transparent policies
  • Long-term trust with customers, partners, and investors